SENIOR INTAKE PARALEGAL – MASS TORTS

LOCATION
Dallas, TX | 100% Onsite

COMPENSATION & SCHEDULE
• $75,000–$85,000 annually, based on experience
• Full-time
• Monday–Friday
• 8-hour workday
• 100% in-office; no hybrid schedule
• Benefits package including medical, dental, 401(k), and paid time off

ROLE OVERVIEW

A well-established plaintiff litigation practice is seeking an experienced Senior Intake Paralegal – Mass Torts to support the intake and early-stage development of personal injury, mass tort, toxic exposure, pharmaceutical, wrongful death, and other complex litigation matters.

This role works closely with intake attorneys and other members of the legal team to evaluate incoming matters, communicate with prospective clients, prepare engagement documents, maintain accurate case information, and help move qualified cases into active litigation.

The ideal candidate has strong plaintiff-side litigation experience, particularly within mass torts or other complex litigation, and is comfortable managing a high volume of prospective matters while maintaining accuracy, urgency, and professionalism.

KEY RESPONSIBILITIES

• Support the intake and evaluation of new personal injury, mass tort, toxic exposure, pharmaceutical, and wrongful death matters.

• Provide direct support to one or more intake attorneys.

• Communicate with prospective clients by phone, email, and written correspondence.

• Conduct detailed intake interviews and gather information necessary for attorney review.

• Send and track intake questionnaires, authorizations, engagement agreements, and other required documentation.

• Draft and prepare client agreements, referral agreements, fee agreements, and other intake-related documents.

• Review contract terms and ensure engagement documentation is accurate and complete before execution.

• Conduct research on individuals, businesses, and other parties to verify identity, entity information, and service details.

• Maintain accurate and current intake information within the case management system.

• Track prospective cases through review, acceptance, rejection, referral, and onboarding stages.

• Help monitor intake volume, referral sources, case conversions, and other intake-related activity.

• Draft, edit, and finalize original and amended petitions or complaints for state and federal filings.

• Assist with filing and service of complaints, petitions, citations, and other initial case documents.

• Handle electronic filing and electronic service in multiple jurisdictions.

• Coordinate with attorneys and local counsel regarding filing requirements, service, and procedural issues.

• Calculate and track statutes of limitation for personal injury and wrongful death matters.

• Ensure critical filing deadlines are identified, documented, and escalated appropriately.

• Review incoming documentation for completeness and follow up on missing information.

• Organize intake files and supporting records so accepted matters can transition efficiently into active case management.

• Maintain professional communication with clients, attorneys, referral sources, courts, and outside counsel.

REQUIRED QUALIFICATIONS

• 5+ years of paralegal experience within a plaintiff-side litigation practice.

• Direct experience with mass tort intake, mass tort litigation, or other complex multi-plaintiff litigation.

• Experience working within a mid-sized or larger litigation firm preferred.

• Demonstrated experience drafting and filing complaints or petitions.

• Experience conducting client intake and communicating with prospective personal injury or wrongful death clients.

• Strong understanding of intake documentation, engagement agreements, and fee agreements.

• Experience calculating and tracking statutes of limitation.

• Experience with electronic filing and electronic service in multiple jurisdictions.

• Strong knowledge of civil litigation filing procedures.

• Excellent written and verbal communication skills.

• Strong organizational and analytical abilities.

• High attention to detail and strict adherence to deadlines.

• Ability to manage a high volume of prospective cases and competing priorities.

• Ability to learn quickly and perform effectively in a fast-paced legal environment.

• Strong initiative and ability to work with minimal supervision.

• Collaborative approach and ability to work effectively with attorneys and other legal professionals.

• Ability to work onsite in Dallas five days per week.

TECHNOLOGY & SYSTEMS

• Microsoft Word, Excel, and Outlook

• Electronic court filing and service platforms

• Federal and state court filing systems

• Legal research platforms

• Case management and client intake databases

• Electronic document and matter-tracking systems

PREFERRED EXPERIENCE

• Experience with pharmaceutical, toxic tort, product liability, asbestos, opioid, environmental, or other mass tort matters.

• Experience supporting intake attorneys in a high-volume plaintiff practice.

• Familiarity with multi-state and federal litigation procedures.

• Experience with federal court filing systems and multiple state e-filing platforms.

• Experience tracking referral sources, intake conversion rates, accepted matters, and rejected matters.

• Familiarity with legal case management platforms used in complex litigation.

WHAT WILL MAKE SOMEONE SUCCESSFUL

The strongest candidate will be highly organized, detail-oriented, and comfortable handling a large volume of incoming legal matters.

This person should be confident speaking with prospective clients, gathering sensitive information, identifying missing documentation, and keeping intake matters moving through review and onboarding.

Success in this position will require excellent follow-through, strong deadline awareness, and the ability to balance client communication with the technical demands of filings, contracts, and case setup.

The ideal candidate will be proactive, dependable, and comfortable taking ownership of intake matters from the first client contact through formal case opening or referral.