Mortgage LOS Administrator

Job Title: Encompass Web LOS Administrator
Location: Tempe, AZ (Hybrid: Monday, Tuesday, Thursday in office; Wednesday & Friday remote)

CornerStone Professional Placement is seeking an Encompass Web LOS Administrator for an opportunity with a growing mortgage organization in Tempe, AZ. This role will report directly to both the VP of Operations and the COO, playing a critical role in leading the transition to and optimization of the Encompass Web platform across a multi-state, multi-branch operation.
Responsibilities:
• Serve as the primary administrator for the Encompass LOS platform, with a strong focus on Encompass Web configuration and optimization
• Manage business rules, workflows, custom forms, field triggers, and automation to support the full loan lifecycle
• Oversee loan programs, pricing, rate lock policies, and investor delivery configurations
• Administer eFolder structure, document automation, and recognition tools
• Manage user roles, personas, and security across all departments and branches
• Lead system upgrades, patches, and ICE Mortgage Technology releases, including sandbox testing

Encompass Web Migration (High Priority):
• Support active migration from Encompass Desktop to Encompass Web for loan officers
• Configure custom web workflows and enhanced conditions within Encompass Web
• Test and validate web-based functionality prior to rollout

Integrations & Technical Support:
• Manage third-party integrations (credit, AUS, doc prep, compliance, flood, title, closing)
• Troubleshoot SDK plugins, APIs, and marketplace tools
• Provide user support and develop training documentation

Compliance & Reporting:
• Ensure system configuration aligns with TRID, HMDA, ECOA, and RESPA requirements
• Build and maintain reports and dashboards for leadership
• Support HMDA data collection, validation, and submission
Requirements:
• 3+ years of Encompass LOS administration experience
• Strong experience with business rules, workflows, custom forms, and SDK/plugin management
• Hands-on experience supporting or implementing Encompass Web
• Deep understanding of the residential mortgage lifecycle
• Knowledge of federal/state regulations (TRID, HMDA, ECOA, RESPA)
• Experience with user access, personas, and reporting tools
Preferred Qualifications:
• ICE Mortgage Technology Encompass Administrator Certification (required)
• 5+ years in the mortgage industry
• SDK development, API integrations, or custom plugin experience
• Strong experience with Encompass Web (custom workflows, enhanced conditions highly preferred)
• Experience supporting multi-state, multi-branch lending operations
Compensation and Benefits:
• Employment Type: Direct Hire
• Schedule: Hybrid (3 days in office / 2 remote)
• Salary: $85,000 – $105,000 (higher end for SDK/plugin experience)
• Hours: 8:00 AM – 5:00 PM
• Benefits:

• Flexible PTO
• 401(k)
• Health, dental, and vision insurance (UnitedHealthcare)
• Company-paid life insurance
• Multiple coverage options (Employee, Spouse, Family)

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If you are an experienced Encompass professional with strong Web experience and want to own a high-visibility migration initiative, this is a role where you can make an immediate impact.

Send your resume to Allison Harrison at allisonh@cornerstonestaffing.com and call 817-635-0500 ext. 162 for immediate consideration.