General Manager

General Manager - Airport Operations

Location: Full-Time | On-Site | Washington, DC

Salary: Pay: $80,000 - $85,000 annually

Airport Hours: 24/7 - On-call flexibility is typically required by business needs

Are you a proven leader in airport operations with a passion for safety, service, and performance?

We’re looking for a hands-on General Manager to lead a high-performing team at one of the busiest international airports in the country. If you thrive in a fast-paced, highly regulated environment and know what it takes to keep operations running smoothly, we want to hear from you!

Job Summary

Seeking an experienced General Manager to lead daily operations at a major airport facility. This role is responsible for financial performance, client service delivery, team leadership, and full compliance with safety, operational, and regulatory requirements.

Responsibilities

• Direct and manage all airport operations, ensuring consistent service excellence and compliance
• Lead the implementation and oversight of the Safety Management System (SMS) and related safety plans
• Maintain and monitor performance against operational Service Level Agreements (SLAs)
• Identify, report, and correct operational and safety-related issues with preventive actions
• Oversee training and retraining of staff in airline, airport, and safety procedures
• Act as primary liaison with airport authorities, airline partners, and federal agencies (e.g., FAA, TSA)
• Supervise personnel, evaluate performance, and address employee conduct issues
• Ensure completion and accuracy of FAA and internal operational reports
• Drive safety compliance through briefings, audits, and thorough accident investigations
• Ensure proper use of PPE, safe equipment, and hazard-free environments for all staff
• Represent the company positively to clients, airport officials, and the general public
• Ensure effective communication and maintain required operational records
• Utilize company resources efficiently and uphold company standards
• Perform other duties as assigned

Requirements

• Bachelor’s degree and/or 5+ years of airport or airline management experience required
• Proven leadership in a supervisory or managerial capacity
• Strong communication and interpersonal skills
• Ability to work independently and within a cross-functional team
• Must have reliable transportation and a working phone
• Travel may be required

Onboarding Includes

• Pre-employment and random drug testing
• Criminal background check
• Security-sensitive ID badge

This is an opportunity to make a meaningful impact at a critical airport location.

If you're ready to bring your expertise to a role where leadership, safety, and operational excellence intersect, apply today! We’re moving quickly to hire the right person.