CX Design Support

Role: CX Design Support
Location: Fort Worth, TX
Hybrid Schedule: 3 days onsite, 2 days remote (after training)
Schedule: Monday through Friday, standard business hours
Employment Type: Direct Hire
Compensation: $60,000 – $75,000

If you’re the designer who catches alignment issues, fixes layers without being asked, and takes pride in perfectly organized files — this is your role.

An established retail design firm is seeking a production-focused CX Design Support professional to strengthen its technical design team. This position plays a critical behind-the-scenes role in shaping store layouts, refining documentation, and ensuring projects move forward with precision.

This is not a lead designer role. It is ideal for someone who enjoys structured workflows, thrives in production environments, and takes satisfaction in being the reliable backbone of high-quality deliverables.

Principal Duties and Responsibilities

Design Production

• Assist in developing final design intent drawings using AutoCAD (plans, elevations, sections, details)
• Create and update SketchUp models for design studies and internal presentations
• Develop schematic layouts and design studies under direction of lead designers
• Prepare and organize design documentation using established templates and standards
• Review drawings for accuracy, consistency, and constructability

Documentation & Organization

• Maintain clean, disciplined project files across multiple active projects
• Support production schedules and internal deadlines
• Assist with redlines, revisions, and quality control reviews
• Ensure drawing sets align with commercial documentation standards
• Support asset libraries and internal design systems

Experience and Education

• Bachelor’s degree in Architecture, Architectural Technology, or related field
• 1–3 years of architectural production experience (commercial or retail preferred)
• Experience supporting multiple projects in a deadline-driven setting

Required Skills and Abilities

• Proficiency in AutoCAD (required)
• Proficient in SketchUp for modeling and design support (required)
• Strong understanding of commercial construction documents
• Working knowledge of building codes, zoning, and accessibility requirements
• High attention to detail and documentation accuracy
• Strong organizational skills and structured workflow habits
• Ability to take direction, incorporate revisions, and collaborate within a team
• Comfortable in a support-focused role rather than a lead position

Preferred Experience

• Retail, convenience store, or QSR design exposure
• Prototype-based or multi-site rollout experience
• Familiarity with site layouts, canopies, or equipment coordination
• Exposure to jurisdictional submittals and comment responses

If you enjoy refining layouts, perfecting document sets, and being the steady force that keeps projects sharp and on track — apply to learn more.