Aviation Account Manager-St. Louis

St. Louis MO
Aviation Account Manager – St. Louis
Schedule: Full-time, flexible schedule required (includes nights, weekends, and holidays as needed)
Pay Range: $70K-80K annually
Location: St. Louis (Relocation Assistance Available)
Duration: Direct Hire

CornerStone’s Professional Placement division has partnered with a local company in their search an Account Manager to lead a team of 44 employees in the ramp and passenger services assistance for a major client in the St. Louis area.  

Responsibilities
•    Oversee daily airport operations, including staffing, scheduling, budget management, and overtime control.
•    Manage hiring, terminations, counseling, training, and employee relations.
•    Ensure compliance with FAA/TSA requirements, state licensing regulations, and company policies.
•    Provide leadership and support by performing subordinate duties when necessary.
•    Direct the station’s Safety Management System (SMS) and develop safety plans.
•    Ensure adherence to Service Level Agreements (SLAs) and client operational standards.
•    Conduct staff training/retraining in airport procedures, safety, and policies.
•    Maintain strong client relations, acting as the liaison with airline management, FAA representatives, and airport officials.
•    Handle employee concerns promptly and effectively to promote a positive work environment.
•    Oversee payroll processing, client invoicing, and administrative functions.
•    Perform quality assurance audits to ensure service standards are met.
•    Project a professional and positive image when interacting with clients, staff, and the public.
•    Uphold workplace safety standards, including proper PPE usage, safety training, and thorough accident investigations.
Requirements
•    Minimum 5 years of progressive management experience in aviation
•    Strong leadership skills with the ability to work hands-on alongside employees.
•    Proven ability to manage financial reports and budgets.
•    Excellent communication, organizational, and multitasking skills.
•    Proficiency in Microsoft Word, Excel, and data entry systems.
•    Flexibility to adapt in a fast-paced, changing environment.
•    Commitment to workplace safety and employee compliance with safety protocols.
•    Strong experience in ramp management and Passenger Services
If interested, send your resume to Allison Harrison and call 817-635-0500X162 for immediate consideration. 



 
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