Job Description

Title: Technical Support Engineer 1 - Networking & Security

Location: Remote - must reside in TX, AZ, NC or IN

Duration: 6 Month Contract-to-Hire

Industry: Cybersecurity

Pay: $25/hr. (30% increase upon conversion)


We are seeking a Technical Support Engineer I for a 6-month Contract-To-Hire opportunity in Plano, TX. The ideal Technical Support Engineer will have a deep understanding and knowledge of TCP/IP and layer 4 protocols. This is an excellent opportunity for someone interested in diving into cybersecurity/networking with a growing company that has endless career opportunities. There will be a 7-8 week paid training academy upon hire that will teach you all the skills and knowledge necessary for success in this role.


Requirements of the Technical Support Engineer I:

  • Entry - Junior level candidates are encouraged to apply! 
  • Knowledge in Routing & Switching (OSPF/BGP/VLAN/STP)
  • Experience with Security (IPSEC/SSL-VPN)
  • Knowledge in Cisco, CheckPoint and Juniper is a plus
  • Deep knowledge and understanding with TCP/IP and layer 4 protocols (TCP/UDP)
  • Good understanding of MAC/ARP/NAT/Route Tables


The benefits upon conversion are excellent and will include: 

  • Health/Dental/Vision Coverage, 401(k) 50% match, Generous PTO, + 30% pay increase upon conversion.
  • Other perks include fully stocked kitchen, free catered lunches, discounts on merchandise, large on-site gym with instructor led work out classes and a Talent Development Team that provides 25+ courses to help employees boost their careers/skill-sets.


This position is NOT available for Visa Sponsorship or C2C. Must be hired W2.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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