Job Description

The Senior Business Systems Analyst will be responsible for working with Architects, Product Managers and Business Leaders to gather functional and non-functional requirements for deploying tools used in a call-center environment. The first phase of the project will consist of a Citrix to AWS migration and the second phase will consist of minimizing the use of Citrix. The BSA will analyze the current situation and be responsible for recommending improvements to processes and solutions to meet enterprise needs in a scalable and reliable way. 

REQUIREMENTS:
  • 5-7 years experience in process analysis, requirements gathering and detailed functional design. 
  • 3-5 years experience related to end-user compute solutions in the related areas: VDI/VDA Solutions such as:
    • Citrix XenApp
    • Citrix XenDesktop
    • Amazon Workspaces
    • VMWare Horizons
    • Windows Desktop
    • ChromeOS
    • ChromeBooks
  • Project management experience with skills to drive projects that make vision into reality. 
  • Effective and persuasive verbal and written communication skills to both technical and non technical audiences. 
  • Proven ability to identify technology options and encourage the decision-making process to agree on a solution that balances customer experience and business objectives.
If interested please send your resume to laureng@cornerstonestaffing.com or call 817-635-0500 x167 for immediate consideration. 

Application Instructions

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