Job Description

CornerStone Professional Placement is seeking a Production Floor Supervisor for a full-time job opportunity in Fort Worth, TX to oversee key elements of the marketing department.  The Production Floor Supervisor will oversee a team of call-center agents to establish production, productivity, quality and customer-service standards within call-center operations. Day-to-day duties will include monitoring inbound and outbound calls, conducting performance reviews and providing guidance and training to follow the direction of business needs.
 
Requirements of the Production Floor Supervisor:
  • High School Diploma or equivalent
  • 2-5 years of call center/customer service experience
  • 1-2 years of supervisory experience
  • Proficiency with technology - computers, software applications and phone systems
  • Ability to delegate tasks successfully to others
  • Flexibility to work a varied shift schedule based on business needs
 
For immediate consideration please send your resume directly to Lauren Guzman at laureng@cornerstonestaffing.com.
 

Application Instructions

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