Job Description

Are you a college graduate with recent client or account management experience? Our client is looking for highly motivated innovators for their Customer Service Experience roles. These full-time permanent roles will allow you to gain experience in the commercial insurance industry as you help manage and resolve your client’s concerns. This is a non call center job, but you will be expected to be on the phone with your commercial clients for much of the day. This will also provide a path to leadership or an advanced role in commercial underwriting.


Customer Solutions Specialist

Plano, TX

$45,000-$52,000 with bonus opportunities 

Permanent role with Amazing benefits


?Requirements for the Customer Solutions Specialist

  • A Bachelor’s Degree is required
  • 1-2 years of customer service/account management experience
  • Superior communication skills and phone etiquette to support commercial insurance brokers with various inquiries
  • Outgoing personality to support customers with a wide variety of insurance related questions
  • Must have an inquisitive mind, be constantly learning, be resourceful, and be a process improver

Perks of working for our client:

  • Remote due to COVID (eventually will be back in office full-time)
  • Heavy call/phone customer service, but NOT a call-center environment.
  • Smaller, open floor concept environment with a café-like environment (beer on tap, candy stations, hip work stations, free coffee, lunch and learns, happy hour)
  • They are a fast-growing commercial insurance company with more than 70k policyholders and nearly $250M of written premium
  • Health Insurance/Benefits from Day 1
  • 401k with up to 4% within the first 30 days
  • "Difference Card" - The card that will pay for your copay and deductibles
  • 18 days of vacation/sick time that can be rolled over
  • 30 days PAID vacation after 7 years of service

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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