Job Description

Customer Service Specialist - Events

Location: Nashville, TN

 

CornerStone Professional Placement has partnered with an Events Management client seeking 2 Customer Service Specialists in Nashville, TN to assist their customers with pre-event, day of, and post-event support. As the Exhibitor Services Specialist, you will play a key role in ensuring exhibitors have a successful experience by coordinating with various departments to manage exhibitor orders, helping address customer needs in a timely manner, and providing support to customers before, during and after events. This is a fantastic direct hire opportunity to make a positive impact and be part of a high-energy team! We are also hiring for the same great roles in both Nashville, TN & Chicago, IL!

 

Job Requirements:

  • High school diploma or equivalent required
  • Minimum 2 years of applicable customer service experience (hospitality, event services, or restaurant industries are ideal)
  • Experience providing exceptional levels of customer service in-person and phone and email
  • Ability to problem solve and be agile to help ensure high levels of customer satisfaction
  • Customer-focused mindset with exceptional communication skills
  • Flexibility to work extended hours including events and weekends as needed
  • Moderate travel required (25-50%). Mostly local with some overnight travel. 

 

Compensation / Benefits / Other Details

  • Direct hire
  • Location: on-site and at show site
  • Pay: $20-$25/hr (based on experience) Eligible for OT pay and travel reimbursement
  • Schedule: M-F 8am-5pm, but must be flexible to work OT including evenings and weekends
  • Benefits: Multiple medical plans, HSA, dental, vision, 401K with matching, basic life & AD&D, short & long-term disability, term life, spouse life, child life, paid sick time, parental leave, employee assistance program, FSA, dependent care spending account, LegalShield legal plan, accident insurance, critical illness insurance, hospital indemnity, tuition reimbursement, adoption assistance, PTO, and mo

Application Instructions

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