Job Description

Bilingual Auto Insurance Representative/Loss Representative

Dallas, TX

Currently seeking Degreed Bilingual Customer Service Professional a job opportunity in Arlington’s Auto Insurance industry. The ideal candidate will possess experience in Customer Service and assisting customers/clients over the phone. This individual will represent the company as the first point of contact service when customers need to report a claim. This is an opportunity to join one of Dallas' homegrown company as they experience exponential growth! Our client has been recognized as one of the Top Places to Work For in the Metroplex and is located in the upscale uptown Dallas. This Direct Hire opportunity provides a competitive base salary and extensive benefits.


Responsibilities of the Auto Insurance Representative/Loss Representative

  • Collect accurate loss information, explain the claims process, alleviate customer concern with a personal touch, and efficiently forward the claim to the appropriate specialists in the claims department.

  • First point of contact for claims being reported regarding accidents on insurance policies.

  • Provide exceptional customer service while obtaining detailed information regarding the facts of loss.

  • Communicate with co-workers, management, customers, vendors, and others in a courteous and professional manner.

  • Conform with and abide by all Company codes, state regulations, policies, values, work procedures and instructions.

  • Successful completion of required training programs and all licensing requirements, including continuing education for licensing, as applicable.


Requirements of the Auto Insurance Representative/Loss Representative

  • Bachelor's Degree in any field is HIGHLY preferred.

  • Experience in Customer Service and assisting customers/clients over the phone

  • Must be comfortable working within a call center setting

  • Ability to write, speak and converse in Spanish fluently

  • Ability to learn and apply claims practices to maintain a high quality product Must be comfortable working in a fast-paced, high-volume call center


Compensation of the Auto Insurance Representative/Loss Representative

  • Pay: up to $18/hr for degreed candidates!
    Excellent Vacation Schedule
    Perks including animal insurance!
    Opportunity to become a Licensed Adjuster in a few months!

    Benefits Summary:

  • Several Medical Insurance options (HCA and PPO) from a leading provider
  • Dental/Vision/Short Term and LADD Insurance
  • Parental Leave Policy (8 weeks of Paid Time Off at 100% of salary for birth and adoptive parents)
  • 401k with company matching
  • Pet Insurance
  • Flexible Spending Account
  • Paid Vacation, Sick, Holiday and Floating Holiday
  • In-house and Out-of-Town Employee Engagement Activities
  • Opportunities for Growth


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online