Fort Worth, TX
Currently seeking a Customer Implementation Specialist to fill a direct hire, full-time opening with a company located in Fort Worth. (Position may be located downtown or Alliance Gateway area) Interested candidates must have at least 1 years experience with SaaS, technology and the financial services industry. This is a fun and exciting customer facing role that requires someone with knowledge of the financial services business and knows what it means to guide an organization through a successful software implementation.
Responsibilities of the Senior Customer Implementation Specialist
- Provide premium customer service to clients experiencing a large scale software implementation within their organization
- Making sure clients feel secure, protect and a priority through out their implementation
- Lead multiple projects with multiple clients simultaneously without interruption
- Educate clients on company products, capabilities, features and benefits
- Complete detailed documentation of customer process and benchmarks
Requirements for the Senior Customer Implementation Specialist
- Experience working within a organization specializing within the financial services industry (investment industry particularly is a major plus!)
- Experience within a SaaS environment and guiding customers through the implementation process
Compensation for the Senior Customer Implementation Specialist
- Open based on experience !
Job Status: Full Time